As GPA’s Director of Operations, Gil Chavez oversees all aspects of GPA’s operations, including the departments of Purchasing, Merchandising, Freight, Shipping, Receiving, Inventory Management, Customer Support, and the Production Center in addition to GPA’s third-party logistics (3PL) warehouses and four main distribution centers. He is committed to ensuring that GPA has the product on hand to service customers’ needs, that the right product arrives on time, and that GPA’s customers receive world-class support.
Gil is always working towards creating a better experience for GPA’s customers, and to refining internal processes to help reach that goal. He has developed metrics and objectives for each department he oversees to help measure success and work towards optimum effectiveness. He is a big proponent of personal and professional growth, and encourages continued education classes and workshops for his staff, and for himself. Gil has actively sought to sharpen his operational proficiency through a variety of continuing education classes in purchasing, inventory management and cycle counting.
Gil’s career at GPA began in 2000 as an inside sales representative, and from there he advanced to Operations Supervisor, then Western Region Operations Manager where he was responsible for GPA’s purchasing and merchandising functions at their Western regional headquarters. In 2012, he relocated from GPA’s California office to the company’s headquarters when he was promoted to Director of Purchasing, Merchandising and Customer Support, then in 2014 he was promoted to his current position. Prior to joining GPA, Gil spent nearly ten years between Unisource and xpedx where he held a variety of customer service, account management and merchandising positions.
During his career at GPA, Gil helped develop strategic product lines for high-level accounts in the Western region, which created profitable company growth. He was also instrumental in organizing and executing the move of GPA’s Western regional office to a larger facility. He is the recipient of GPA’s 2013 President’s Award, which is presented to one employee a year for high levels of achievement in promoting GPA’s corporate goals throughout the year, and for unselfishly going above and beyond. He also received GPA’s Brian P. Amerson Customer Service Excellence Award in both 2005 and 2007, which recognizes employees for consistently delivering excellent service to external and internal customers.