Credit & Collections Manager
Eleni Sweis serves as GPA’s Credit & Collections Manager, and is responsible for overseeing the company’s collection efforts. She helps ensure that GPA’s invoices are paid in a timely manner, allowing the company to have the most resources available to foster future growth.
Eleni’s duties include monitoring and maintaining credit limits for customer accounts, approving vendor-managed inventory programs, investigating payment discrepancies, and monitoring and collecting on delinquent accounts. Under her leadership, GPA has maintained low write-off and Daily Sales Outstanding (DSO) rates, which has reduced collection costs and increased the company’s cash flow. Her continual focus on process and personal improvement earned her a Brian P. Amerson Customer Service Excellence Award in 2008, which recognizes employees for consistently delivering excellent service to external and internal customers. Eleni credits her success to a determined work ethic and the strong relationships she has built with GPA’s customers.
Prior to GPA, Eleni worked at HSBC for three years collecting first and second mortgages. She joined GPA in 2007 as a Credit Coordinator for the Western and Central regions, and served in this role for seven years. In 2014, Eleni was promoted to her current position.
Eleni earned her Associates degree in Business from Moraine Valley Community College.